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GUARANTEE & RETURN POLICY

Your satisfaction is important to us and is 100% guaranteed. If you are dissatisfied with any merchandise for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing & handling.

To return an item, please contact us at (855) 663-5645 Monday through Friday 8am to 8pm EST or email petsknowbest@customerstatus.com  to obtain a Return Authorization # (RA#) and return instructions. Postage costs you incur to return an item are non-refundable. Unauthorized or hand-delivered returns will not be accepted.