A: You can check the status of your order 24 hours a day by visiting our site here, additionally you can always email us at petsknowbest@customerstatus.com, please provide your order number or the name and address you used to place the order.
A: If you are dissatisfied with your purchase for any reason, simply return the product within 30 days of receipt for a full refund of your purchase price, excluding processing and handling.
A: Starting the day your order is delivered.
A: We currently ship to the US, Canada (with the exception of Quebec), Guam, Puerto Rico and the US Virgin Islands. Please note a $10 surcharge will apply to non-continental US orders. Additional import duties or taxes may apply, please check with your local agency for more information.
A: To return an item, you must obtain a Return Authorization # (RA#) and return instructions. Please call us, and we will be happy to help you with that. Unauthorized or hand delivered returns will not be accepted.
Add 3 more items to get your free product discount at checkout
Congratulations! You'll get your free product discount at checkout.
Add 3 more items to get your free product discount at checkout
Congratulations! You'll get your free product discount at checkout.
