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Shipping FAQ

Q: When will my order ship?

A: With valid payment, your order will ship on the next business day

Q: Will I receive a shipping confirmation?

A: Yes, you will receive a shipping confirmation email with tracking once your order ships, please add petsknowbest@customerstatus.com as a safe sender.

Q: Do you offer international shipping?

A: We currently ship to the US, Canada(with the exception of Quebec), Guam, Puerto Rico and the US Virgin Islands. Please note a $10 surcharge will apply to non-continental US orders. Additional import duties or taxes may apply, please check with your local agency for more information.