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Click here for HuggiePup™ tips video

Click here for HuggiePup™ instruction manual

FAQs

What are HuggiePup's dimensions? 

Plush: 12.2 in x 10.2 in x 4.6 in  (310 mm x 254 mm x116.8 mm) 

Heat Pack: 5.4 in x 4.3 in (137.2 mm x 109.2 mm) 

Sound Module: 3 in x 2 in x 0.6 in (76.2 mm x 51.2 mm x 15.0 mm) 

How much does HuggiePupweigh? 

0.88 lbs. (14.1 oz, 401 grams) 

How many batteries are needed in the sound module? 

2x AAA batteries 

Can I use rechargeable batteries in the sound module? 

Yes, NiMH batteries only 

How to heat the heat pack? 

Place in center of microware. Microwave for 45 seconds For results flip heat pack over after 20 seconds and continue heating. NEVER EXCEED 1 MINUTE TOTAL HEATING TIME 

How do I clean HuggiePup 

Machine wash with cold water. Remember to remove the heat pack and sound module.  

Is HuggiePup a chew toy? 

Huggie is not a chew toy and should be removed from pet if being used as one. 

Is HuggiePup toxic? 

Huggie Pup is not toxic. 

Do you turn the sound module on or off manually? 

Yes, you must press the heart button to turn on the  sound module. Press and hold the heart button for 5 seconds to turn off the sound module.   

Is there a preset time/ auto shut-off? 

Yes, the sound module has a built-in auto shut-off. Press the heart button once to keep the sound module on for 4 hrs. Press and hold the heart button for 3 seconds to keep the sound module on for 8 hrs.  

Where is this product made? 

China 

Click here for HuggieKitty™ tips video

Click here for HuggieKitty™ instruction manual

FAQs

What are Huggie Kitty's dimensions? 

Plush: 12.2 in x 10.2 in x 4.6 in  (310 mm x 254 mm x116.8 mm) 

Heat Pack: 5.4 in x 4.3 in (137.2 mm x 109.2 mm) 

Sound Module: 3 in x 2 in x 0.6 in (76.2 mm x 51.2 mm x 15.0 mm) 

How much does HuggieKittyweigh? 

0.88 lbs. (14.1 oz, 401 grams) 

How many batteries are needed in the sound module? 

2x AAA batteries 

Can I use rechargeable batteries in the sound module? 

Yes, NiMH batteries only 

How to heat the heat pack? 

Place in center of microware. Microwave for 45 seconds For results flip heat pack over after 20 seconds and continue heating. NEVER EXCEED 1 MINUTE TOTAL HEATING TIME 

How do I clean HuggieKitty 

Machine wash with cold water. Remember to remove the heat pack and sound module.  

Is HuggieKitty a chew toy? 

Huggie Kitty is not a chew toy and should be removed from pet if being used as one. 

Is HuggieKitty toxic? 

Huggie Kitty is not toxic. 

Do you turn the sound module on or off manually? 

Yes, you must press the heart button to turn on the  sound module. Press and hold the heart button for 5 seconds to turn off the sound module.   

How to use the sound module? 

(press the heart button) 

Quick 1st press – Purring 4 hours  

Quick 2nd press Heartbeat 4 hours 

Quick 3rd press combined (purring + heartbeat) 4 hours 

Quick Double press Purring 8 hours  

Quick triple press heartbeat 8 hours 

Quick 4 Press combined (purring + heartbeat) 8 hours  

Where is this product made? 

China 

Click here for Pop N Play™ Instruction Manual

FAQs

How many batteries does Pop N Play™ use?

Pop N Play uses 4, C batteries.

How do I remove the battery cover?

The battery cover can be removed using a small phillips head screwdriver. Once the batteries are installed, the cover and screw must be reinstalled for the unit to operate properly.

Why does the toy turn off on its own?

This is normal! Pop N Play™ features a 15-min auto-off function that automatically switches the unit off.

It seems the Toy is getting stuck inside the dome sometimes. What do I do?

This is normal, too! Pop N Play™ will automatically reduce power to prevent damage and realign the toy with one of the port holes on the unit.

Can I turn the sound off?

Yes, press the button to the far left on the unit – this will turn the mouse chirping sound off.

My cat is not playing with Pop N Play - what can I do?

Give it a little time – some cats take a bit longer than others to adjust and become familiar with the toy before playing. You can also spray catnip onto the cat toy to help entice your cat!